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Privacy Policy

Learn how we collect, use, share, and safeguard your personal data when you use our services.

Last Updated: 23 September 2025

At Inleado ("Inleado," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you access our website, mobile applications, or services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Full name, email address, and phone number
  • Company name and size
  • Login credentials (via Google Sign-In, limited to OpenID, email, and optionally profile)
  • Calendar information from Google Calendar (availability, free/busy blocks, calendar lists, and events created through our Services)
  • CRM-related data synced with HubSpot (contacts, companies, meetings)
  • Billing and payment information via Stripe
  • IP address and device information

b. Non-Personal Information

  • Browser type and version
  • Time zone setting and approximate location
  • Clickstream data
  • Aggregated usage statistics

2. Google User Data

Inleado integrates with Google services and requests the following OAuth scopes:

  • openid, email — Used to authenticate your identity and link your Google account to Inleado.
  • https://www.googleapis.com/auth/calendar.calendarlist.readonly — Used so you can select which of your calendars should receive bookings.
  • https://www.googleapis.com/auth/calendar.freebusy — Used to display busy blocks and show accurate availability without accessing event content.
  • https://www.googleapis.com/auth/calendar.events.owned — Used to manage events owned by the signed-in user.
  • https://www.googleapis.com/auth/calendar.events — Used to create, update, and cancel events generated by Inleado on the calendars you select. We do not alter unrelated events.

We do not request the broad /auth/calendar scope. All scopes requested are the minimum required to provide scheduling functionality.

How We Use Google Data

  • Calendar list data: To let you pick which calendars are used for scheduling.
  • Free/busy data: To calculate availability and prevent double-booking.
  • Event data: To create, update, and cancel meetings scheduled through Inleado.
  • Identity (OpenID/email): To confirm account ownership, display user details, and send booking confirmations.

We do not access the content of events we did not create, nor do we modify or delete unrelated calendar data.

We do not use Google Calendar or identity data for advertising, targeting, or marketing purposes.

Sharing of Google User Data

We do not share Google Calendar data with third parties except as necessary to provide the Services (e.g., with HubSpot for CRM syncing if you have connected your account). We do not sell or use your Google data for advertising.

Storing Google User Data

  • Google Calendar data (such as free/busy and selected calendar IDs) is cached only as long as necessary to provide scheduling functionality.
  • Events created by Inleado are stored securely and tied to your CRM records.
  • We do not permanently store unrelated Google event details.
  • You may revoke Inleado's access to your Google data at any time via your Google Account permissions page.

Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

For more information on how Google handles your data, see Google's Privacy Policy.

3. How We Collect Information

a. Information You Provide Directly

  • Submitting web forms
  • Signing up and creating an account
  • Contacting us via support
  • Completing a calendar booking

b. Automated Technologies

  • Cookies and tracking pixels
  • Google Analytics and event tracking
  • Server logs

c. Third Parties

  • HubSpot (for CRM record creation)
  • Google (for calendar data and sign-in)
  • Stripe (for payment processing)

4. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Services
  • Automatically assign and route leads
  • Enable calendar scheduling via Google Calendar
  • Create and sync records in HubSpot
  • Authenticate users via Google
  • Process payments through Stripe
  • Respond to support inquiries
  • Monitor system performance and detect security issues
  • Improve the functionality and usability of our Services

We do not sell your personal information.

5. Sharing Your Information

We share your data with:

  • Google: For calendar syncing and authentication
  • HubSpot: To create or update CRM records
  • Stripe: For secure payment processing
  • Analytics providers: For usage tracking and improvement
  • Service providers: Who help us operate and secure our infrastructure (e.g., Google Cloud)
  • Authorities: If required by law or legal process

All third-party vendors are contractually obligated to use your data only as necessary to provide their services.

6. Cookies and Analytics

We use cookies to:

  • Maintain session data
  • Personalize your experience
  • Monitor usage and behavior

You can manage cookie preferences through your browser settings. However, disabling cookies may affect functionality.

We use Google Analytics to understand usage patterns and improve the platform. For more information on how Google handles your data, see Google's Privacy Policy.

7. Data Storage and Security

Your data is stored on Google Cloud servers. We implement industry-standard safeguards, including:

  • TLS encryption for data in transit
  • Encrypted databases
  • Secure access controls
  • Regular vulnerability assessments

Despite our best efforts, no system is 100% secure. If you suspect unauthorized access, contact us immediately at hello@inleado.com.

8. International Data Transfers

If you are located outside the United States, be aware that your data may be transferred to and stored in the U.S. By using our Services, you consent to this transfer.

If required, we can offer a GDPR-compliant Data Processing Addendum (DPA) upon request.

9. Data Retention

We retain personal data for as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Once no longer needed, data is securely deleted.

10. Your Rights

Depending on your location, you may have the right to:

  • Access or export your personal data
  • Correct or delete data
  • Object to processing or request restriction
  • Withdraw consent for data use
  • File a complaint with your data protection authority

To exercise these rights, email us at hello@inleado.com.

11. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from anyone under 13. If we become aware of such collection, we will delete the data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or in-app notice and update the "Last updated" date above.

13. Contact Us

For questions, requests, or complaints, contact us at:

Email: hello@inleado.com