Terms and Conditions

This Master Subscription Agreement ("Agreement") constitutes a binding legal contract between you ("Customer", "you", or "your") and Inleado LLC ("Inleado", "we", "us", or "our"), a limited liability company organized under the laws of the United States. This Agreement governs your access to and use of the Inleado platform and related services (the "Services").

By accessing or using the Services, or by clicking "accept" when presented with this Agreement, you agree to be bound by its terms. If you are entering into this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to this Agreement. If you do not agree to these terms or do not have authority to bind your organization, do not access or use the Services.

1. DEFINITIONS

"Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with a party.

"Customer Data" means any data, content, information, or materials submitted to or collected by the Services by or on behalf of Customer, including form submissions, calendar data, and CRM data.

"Documentation" means user guides, support materials, and other technical documentation provided by Inleado.

"Order Form" means the online interface or written document specifying the subscription tier, payment terms, and other commercial terms.

"Subscription Term" means the duration of your subscription as indicated on your Order Form.

"Third-Party Services" means integrations with external platforms such as Google Calendar, Google OAuth, and HubSpot CRM.

"User" means an individual authorized by Customer to use the Services under Customer's account.

2. ACCESS TO SERVICES

2.1 Provision of Services.

Subject to your compliance with this Agreement and payment of all applicable fees, Inleado grants you a non-exclusive, non-transferable right to access and use the Services during the Subscription Term solely for your internal business purposes.

2.2 User Accounts.

You are responsible for all use of the Services by your Users and for maintaining the confidentiality of access credentials. You will notify us immediately of any unauthorized use of your account.

2.3 Restrictions.

You shall not (i) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute or otherwise commercially exploit or make the Services available to any third party; (ii) use the Services to transmit any malware or engage in any activity that interferes with or disrupts the Services; (iii) attempt to gain unauthorized access to the Services or related systems; or (iv) reverse engineer or decompile the Services.

3. SUBSCRIPTIONS AND PAYMENTS

3.1 Subscription Plans.

Services are provided on a subscription basis. You may choose between monthly or annual billing cycles. Subscription plans are detailed on the applicable Order Form.

3.2 Free Trial.

We may offer a 14-day free trial. During the trial, you may access the Services with no obligation to continue. If you do not convert to a paid subscription before the end of the trial, your access may be suspended or terminated.

3.3 Payment Terms.

All fees are due in advance and are non-refundable. Payments are processed through Stripe. Subscriptions will automatically renew unless canceled prior to the renewal date. You authorize Inleado to charge your designated payment method for recurring fees.

3.4 Taxes.

Fees are exclusive of taxes. You are responsible for paying any applicable sales, use, value-added, or similar taxes.

4. THIRD-PARTY SERVICES

The Services may integrate with Google Calendar, Google login, and HubSpot CRM. Your use of such third-party services is subject to their respective terms. Inleado is not responsible for any acts or omissions of third-party providers. We may modify or discontinue integrations at any time without liability.

5. DATA PRIVACY AND SECURITY

5.1 Data Ownership.

As between the parties, you retain all rights to Customer Data. You grant Inleado a limited license to access, use, process, and store Customer Data as necessary to provide the Services.

5.2 Data Processing.

If you are subject to the General Data Protection Regulation (GDPR), a Data Processing Addendum is available upon request and governs our processing of personal data on your behalf.

5.3 Security.

We implement commercially reasonable security measures to protect Customer Data, including encryption, access controls, and regular security testing. However, no system is completely secure, and we make no guarantees against unauthorized access or data loss.

6. SUPPORT AND AVAILABILITY

Inleado provides email-based support via hello@inleado.com with a typical response time of 3–5 business days. The Services are hosted on Google Cloud and are generally available 24/7, excluding planned maintenance and force majeure events.

7. CONFIDENTIALITY

Each party agrees to protect the other party's confidential information with the same degree of care used to protect its own. Confidential information includes business plans, customer lists, technical information, and non-public financial data.

8. INTELLECTUAL PROPERTY

Inleado owns all rights, title, and interest in and to the Services, including all intellectual property rights. You may not copy, modify, or create derivative works of the Services. You retain ownership of your Customer Data.

9. WARRANTIES AND DISCLAIMERS

The Services are provided "as is" without warranties of any kind, express or implied. We do not warrant that the Services will be error-free or uninterrupted. You use the Services at your own risk.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Inleado's liability for any claim under this Agreement shall not exceed the amount paid by you to us in the 12 months preceding the incident. We shall not be liable for indirect, incidental, or consequential damages.

11. TERMINATION

You may cancel your subscription at any time. Upon termination, your access will end at the close of the current billing cycle. We may suspend or terminate your access for cause, including violation of these Terms. You will have 30 days to export your Customer Data after termination.

12. MODIFICATIONS

We may update these Terms from time to time by posting the revised version on our website. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.

13. GOVERNING LAW AND DISPUTES

This Agreement shall be governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved in a court of competent jurisdiction within the United States.

14. CONTACT INFORMATION

For questions regarding these Terms, please contact:

Email: hello@inleado.com